> For the complete documentation index, see [llms.txt](https://docs.oneid.xyz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.oneid.xyz/beginners-guide/faqs/faqs-on-kyc-process.md). # FAQs on KYC Process 1. **How long does it take to get the KYC approval?** Once the KYC process with complete identity documents and personal verification information is finalized, your OneID will be approved within 24 hours. 2. **How many times can each account perform the KYC process? What should I do if the permitted number of KYC attempts has been used up?** Each OneID is allowed to undergo the KYC process 3 times. If you fail all 3 times, you must repay the fee to resubmit KYC. If the allowed number of KYC attempts has been exhausted, you need to contact OneID via email at for assistance. 3. **Is it possible to modify the KYC wallet address?** KYC with OneID involves the user undergoing KYC through OneID, not the wallet address. What matters is which address is linked to OneID. 4. I**mportant notes to prevent loss of KYC data:** OneID KYC data for users will be lost under the following circumstances: * When the ID has completely expired (after the Grace Period) * If the ID is transferred to another user, when the new owner claims ownership to use the ID, all data stored within the ID, including KYC data, will be completely lost. In case of loss of KYC data, the user will need to pay and undergo KYC again from the beginning. Therefore, to prevent this from happening, users should timely renew the ID to avoid expiration. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.oneid.xyz/beginners-guide/faqs/faqs-on-kyc-process.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.